36,000 Ford Explorers Recalled Due to a Faulty Roof Rail Cover

Date of recall: May 18, 2021

Vehicles affected

This recall covers the 2016-19 Ford Explorer, totalling 36,419 vehicles in Canada, plus another 620,483 in the United States. 

The recall doesn’t distinguish by trim, as it equally affects the base, XLT, Sport and Police Interceptor models. In addition, the colour of the roof rails doesn’t matter, either. 

What’s the problem?

The rail covers that keep the roof in place may come loose while driving, creating a potential safety hazard on the road. Drivers first discovered the issue in 2020, but Ford has since agreed to issue a recall after first offering an extended warranty of 10 years or 240,000 km. 

While there were 11 reports pointing out the roof rail covers were faulty, Ford hasn’t confirmed any crashes or injuries related to the defect. 

What’s the fix?

Dealers will inspect the roof rail covers, and install new plastic push pins to add extra security and stability. The repair will be done free of charge.

What do you do?

Ford will begin notifying affected owners by late June with instructions on when to take their vehicle in for repair. 

Enter your Ford VIN at this link to learn more about this recall and find out if there are other Service Actions related to your vehicle.

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